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Home/Service and Trades Fleet Tracking/Charlottetown

Charlottetown, Prince Edward Island

Service and Trades Fleet Tracking in Charlottetown

Take the 4pm call, because you know who is closest.

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5.0 Google rating✓ ~500 customers since 2007 Canadian-owned, Toronto support
Eddy, co-founder of iTrackGPS

Eddy — one of the founders

A 30-second message, in his own voice

2007Installing professionally since
~500Customers in Canada, the US and beyond
8+ yrsAverage client stays with us
100%Canadian-owned, Toronto support

Why service fleet tracking matters for Charlottetown operators

PEI grows a quarter of Canada's potatoes, and harvest turns a modest fleet into a round-the-clock operation for several weeks. Equipment that sits idle ten months a year still has to start and run hard in October, which makes run-hour-based servicing far more useful than a calendar.

The Confederation Bridge is the only fixed link to the mainland, so every truck on or off the island crosses it or waits for a ferry. That single constraint shapes scheduling for almost every fleet based here.

For a service business the constraint is not trucks, it is completed calls per day. The revenue you lose is invisible: the 4pm job you turned down because you did not know a technician was fifteen minutes away and finishing up. You cannot dispatch what you cannot see, so you default to saying no.

Around Charlottetown that plays out along Route 1, the Trans-Canada, the Confederation Bridge and North River Road, and through the West Royalty Industrial Park and Charlottetown Harbour. The fleets we work with here are concentrated in agriculture, seafood and fisheries, food processing and construction.

What this covers

Service and Trades Fleet Tracking on the iTrackGPS platform
Service vans and light trucks. Each is an icon on the map, with stop-level detail for every call.

What you get

Closest-unit dispatch

See who is actually nearest and available before you turn down work.

Customer site geofencing

Arrival and departure at every customer, automatically.

Stop duration reporting

How long each call actually took, compared against what was quoted.

Proof of attendance

The record that settles a customer claiming nobody showed.

OBD-II for fast rollout

Plug-and-play in about 30 seconds per van, shipped to you.

Driver ID

Which technician was in which van, on which day.

What changes

There is no fixed average, but realistically an hour of payroll, a couple of gallons of fuel and one extra service call is about $200 to $300 a month for most industries. That is roughly 5 to 10 times the monthly cost, and it starts immediately rather than in six months.

How it installs

iTrackGPS hardware range: OBD-II, hardwired and battery units
The range, left to right: gateway, OBD-II plug-in, hardwired unit, wired asset trackers and a sealed battery unit.

OBD-II plug-in

Plugs into the vehicle's diagnostic port. Genuinely plug-and-play, about 30 seconds, and we can ship it directly to you or send a technician.

Best for: Light vehicles, vans and cars where you want to be running the same day.

Straight answer: It can be unplugged. There is a battery-disconnect alert if that happens, but it is not tamper-proof. If you are not confident the tool will be respected, hardwire it instead.

Hardwired install

Wired directly into the vehicle and hidden out of sight. Installed by our own mobile technicians, fully insured, who travel to you.

Best for: Any fleet where tamper resistance matters, and every heavy equipment install.

Battery-powered asset unit

Self-contained with no wiring at all, because the asset it is attached to usually has no power source.

Best for: Trailers, containers, generators, light towers and anything else you just need to confirm is still where you left it.

Straight answer: Battery life depends entirely on how often it reports. Reporting only on movement runs for a very long time; frequent reporting does not.

Pricing

No contract, ever

No contracts. Billing is month to month. Cancel any time with no penalty. The customer keeps the hardware. If we stop earning it, you fire us.

30 days to change your mind

30-day money-back guarantee. If you are not fully satisfied in the first 30 days, we buy it back, no questions asked.

The hardware is yours

Professional installation and a lifetime warranty is included, and it comes with a lifetime warranty. The hardware belongs to the customer.

Priced to what you actually need

A trailer you just need to confirm is still there does not cost the same as a truck running full fleet management. We quote the tier that fits, and volume discounts available at 10 or more vehicles.

We do not buy out existing contracts with other providers.

We do not buy out existing contracts with other providers.

Equipment theft around Charlottetown

Island geography sharply limits where a stolen machine can go, so recovery odds are genuinely better here than on the mainland when tracking is in place.

Our position on this is simple: we would rather a machine never start than have to go and find it. On heavy equipment that means a starter immobilizer paired to an electronic key fob, so holding a master key is no longer enough to operate the machine. See how the immobilizer works in Charlottetown.

Questions Charlottetown fleets ask

How fast can I get a fleet of vans running?

OBD-II units ship to you and plug in in about 30 seconds each. We walk you through it on the phone. For a fleet you want to be tamper-resistant, our technicians come to you, usually within a day or two.

My techs take the vans home. Is that a problem?

It is a common arrangement and the platform handles it. Worth knowing though: personal use of a commercial vehicle is generally not covered under commercial insurance, so that visibility is managing a real exposure.

Is this going to feel like surveillance to my crew?

Only if it is introduced that way. Used as exception reporting it is nearly invisible day to day, and it protects your technicians from customers who claim they never arrived.

Do you install in Charlottetown?

Yes. Our technicians are mobile, fully insured and travel to you, and we normally have you running within a day or two depending on equipment availability. For light vehicles we can also ship an OBD-II unit that plugs in in about 30 seconds. Support is by phone Monday to Friday out of Toronto.

What it could be worth in Charlottetown

Rough ROI estimate for your Charlottetown fleet

Based on what we typically see: an hour of payroll, a couple of gallons of fuel and one extra service call is about $200 to $300 a month per vehicle for most industries. Move the slider to your fleet size.

$2,000 conservative monthly
$3,000 typical monthly
$24,000 conservative annual

This is an estimate, not a quote, and it assumes the tool is actually used. The savings come from payroll, overtime, fuel and additional billable hours. We would rather walk you through your real numbers on a call.

Get a real number

Get a quote for your Charlottetown fleet

Three questions and a phone number. Eddy calls you back personally, usually within hours.

No obligation, and no sales team. If we are not a fit, Eddy will tell you straight and thank you for your time.

Talk to someone who has done this since 2007

No pitch and no pressure. If we are not the right fit for your Charlottetown operation we will tell you straight and thank you for your time.

No contracts. Cancel any time and keep the hardware. If you are not happy in the first 30 days, we buy it back.

Get a quote

What customers say

Rated 5.0 on Google.

★★★★★
I've been dealing with Eddy and the team for 10+ years. I can't say enough good things about them.
Ellie S.10+ year customer
★★★★★
Just what you want in a company - great customer service, very dependable product, and reasonable pricing.
Danielle D.Verified customer
★★★★★
iTrack GPS is hands down the best fleet management software on the market. The support team is fantastic.
Rob C.Fleet manager
★★★★★
Recently put trackers in all our trucks. Works great - helps us balance our work load and keep our people happy.
Paul S.14 year customer
★★★★★
We use iTrackGPS for our fleet and it works great. It's the first thing we open up in the morning.
Carlo D.Fleet operations
★★★★★
We use this company many years. Our trucks and equipment is very safe, we can see each plumber every second.
Tatiana K.Plumbing company

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