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Driver ID and Operator Accountability

Know who was driving, not just which vehicle moved.

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Eddy, co-founder of iTrackGPSEddy, one of our founders, calls you back himself. Not a sales team.

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★ 5.0 Google rating✓ ~500 customers since 2007 Canadian-owned and operated
Eddy, co-founder of iTrackGPS

Eddy — one of the founders

A 30-second message, in his own voice

2007Installing professionally since
~500Customers in Canada, the US and beyond
8+ yrsAverage client stays with us
100%Canadian-owned and operated

The problem

In a fleet where vehicles and machines are shared, location data answers only half the question. A speeding alert on a pooled truck tells you a truck was speeding, not who was in it. An excavator that ran eleven hours tells you nothing about which of three operators ran it, or which job to bill. The moment anything is disputed - a ticket, a damaged machine, a customer's hours - the record is about a plate or a serial number, and the conversation goes nowhere.

What you get

Fob in, fob out

The driver touches a fob to a reader at the start and end of a shift. Trips between those points are attributed to that person, and the record shows who operated what, when and where.

Bluetooth tags where a fob does not suit

A sealed Bluetooth ID tag can be carried or fitted instead, read by the tracker when it is in range. It is IP67, weighs 18 g and runs more than ten years on its cell with nothing to charge.

Trips attributed to a person

Reports that read by operator rather than by vehicle, which is the form you need when the question is about somebody's day rather than a truck's day.

Hours by operator for job costing

Where several people share a machine, hours can be split by who was on it - the basis for costing a job or checking an invoice.

The same approach on equipment

Not just vans. Shared loaders, excavators and lifts can carry a reader so the operator of record is attached to the machine's hours.

Driving behaviour that belongs to someone

Over-speed, harsh braking and excessive idling are recorded by the tracker anyway. Driver ID is what makes them attributable, and therefore worth acting on.

How it works in practice

At the start of a shift

The operator identifies themselves with a fob or a Bluetooth tag.

During the shift

Position, trips, engine hours and driving events are recorded against that person as well as the vehicle.

In reporting

Reports can be read by operator or by vehicle, whichever the question calls for.

On shared equipment

The same reader goes on the machine, so hours are attached to whoever ran it.

What changes

In our experience there is no fixed average, but realistically an hour of payroll, a couple of gallons of fuel and one extra service call is about $200 to $300 a month for most industries. That is roughly 5 to 10 times the monthly cost, and it starts immediately rather than in six months.

The hardware behind it

Teltonika EYE Beacon

A small, waterproof Bluetooth tag that identifies a tool, trailer, container or driver to a nearby tracker. Up to 10+ years of battery.

Teltonika FMM13A

A compact hardwired tracker with a backup battery and the inputs and outputs to read sensors and switch a relay. For vehicles and trailers that need more than a position.

Pricing

No contract, ever

No contracts. Billing is month to month. Cancel any time with no penalty. The customer keeps the hardware. If we stop earning it, you fire us.

30 days to change your mind

30-day money-back guarantee. If you are not fully satisfied in the first 30 days, we buy it back, no questions asked.

The hardware is yours

Onsite installation and a lifetime hardware replacement warranty are included. The hardware belongs to the customer.

Priced to what you actually need

A trailer you just need to confirm is still there does not cost the same as a truck running full fleet management. We quote the tier that fits, and volume discounts available at 10 or more vehicles.

We do not buy out existing contracts with other providers.

Common questions

How does a driver identify themselves?

Either with a fob touched to a reader at the start and end of a shift, or with a sealed Bluetooth tag the tracker reads when it is in range. Which one suits depends on the vehicle, the work and how many people share it - we will go through it with you.

What happens if someone forgets to identify themselves?

The trip is still recorded against the vehicle, it simply is not attributed to a person. How you want that handled is a policy decision rather than a technical one, and it is worth settling before the system goes in. Tell us what you want to happen and we will set up the alerting side to match.

Do I have to tell my drivers?

Yes, and you should want to. Depending on your province and whether your business is federally regulated, you may also have specific legal obligations - Ontario, for instance, requires employers above a certain size to keep a written electronic monitoring policy. We have written a plain-language guide on where the law stands.

Can this be used on equipment rather than vehicles?

Yes. Shared loaders, excavators and lifts are one of the better uses, because machine hours are what get billed and disputed.

Does the Bluetooth tag need charging?

No. It is sealed to IP67 and runs more than ten years at a ten-second broadcast interval. The cell is not replaceable, so at the end of its life the tag is replaced rather than serviced.

Will it tell me how someone drives?

The tracker records over-speed, harsh braking, harsh acceleration and excessive idling regardless. Driver ID is what ties those events to a person rather than to a plate.

Is this about catching people out?

No, and it does not work if that is how it is introduced. The system produces a record. What changes behaviour is a written policy, explained in advance and applied to everyone the same way - the record is what makes the policy enforceable.

Book a five-minute call

We will tell you straight whether we can help. If we cannot, we will say so and thank you for your time.

No contracts. Cancel any time and keep the hardware. If you are not happy in the first 30 days, we buy it back.

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What customers say

Rated 5.0 on Google.

★★★★★
I've been dealing with Eddy and the team for 10+ years. I can't say enough good things about them.
Ellie S.10+ year customer
★★★★★
Just what you want in a company - great customer service, very dependable product, and reasonable pricing.
Danielle D.Verified customer
★★★★★
iTrack GPS is hands down the best fleet management software on the market. The support team is fantastic.
Rob C.Fleet manager
★★★★★
Recently put trackers in all our trucks. Works great - helps us balance our work load and keep our people happy.
Paul S.14 year customer
★★★★★
We use iTrackGPS for our fleet and it works great. It's the first thing we open up in the morning.
Carlo D.Fleet operations
★★★★★
We use this company many years. Our trucks and equipment is very safe, we can see each plumber every second.
Tatiana K.Plumbing company

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